Resident Information

Fast Facts for Residents

Building Entrance:
We would love to welcome you in during regular business hours.  Please call our office to speak with someone on how to meet with us:  717-977-3900
Please understand the guests will be asked some general health questions and are expected to wear a mask and to practice social distancing and other safety precautions during your visit.  
Work Orders:
Beginning Monday, May 3rd the Luminest Maintenance Team will return to doing non-emergency work orders.  Maintenance staff will continue to wear Personal Protective Equipment.  Residents are asked to wear masks and distance if in the home when maintenance arrives.  We anticipate it will take a few weeks to catch up with those things that were put on hold due to COVID-19, but please know our team will be working diligently to get all work orders finished as soon as they are able.

Redwood Option to Purchase flyer

When is my rent due?  
Rent is due by the 5th of every month.


Where do I send my rent?
Rent should be sent to 82 W Queen St, Chambersburg PA 17201


Something in my place is broken, what do I do?
Please call 717-977-3900 and press 2. State your name, address, phone number and what the issue is.


How do I reserve the community room?
Contact the clerk at the administrative office by calling 717-977-3900 ext. 105.  Tenant accounts must be current to reserve the community room and remain current through the reservation date to use the community room.  When scheduling the room, you will be given information on when/where to pick up and drop off the keys.